Відео

Hi, there! Are you able to clarify your question? I just want to make sure I give you helpful advice going forward. Are you unable to set up a Buy X, Get Y discount?

Hi, Judith! Thanks for your question. You can check out this guide for the steps to add a product to your store: shopify.link/52Bx.

Hi, there. Thanks for reaching out. To confirm, do you have access to your recovery codes? If so, I recommend checking your downloads' folder for a file named “shopify_recovery_codes”. This is the default file name that is given to the recovery codes.

@@ShopifyHelpCenter no it’s seems like i have not saved recovery codes

No problem, thanks for checking. The next best course of action is to contact our authenticated Support here (shopify.link/7Poo) so they can assist you with regaining access to your account.

@@ShopifyHelpCenter the link does not work?

Hi again! I just tested the Help Centre linked shared above and I'm able to view that page straight away. Try entering the topic you need help with on that page: (shopify.link/7PNJ) and when prompted indicate that you wish to proceed to chat with an agent in order to access account support.

Hey there! We'll need to access your account in order to resolve this issue. You can still get in touch with our support team right here: (shopify.link/GeQ2).

@@ShopifyHelpCenter The link is not opening

Do you see an error when opening the link?

@@ShopifyHelpCenter He told me the error

Hey Claude! To create a shipping label from a draft order on Shopify, first convert the draft into an active order by clicking Mark as paid or Send invoice. Then, go to Orders, select the order, and click Create shipping label. You can learn more here: shopify.link/o554.

Hi, there! Thanks for reaching out. Can you provide some more details on what you're looking to accomplish?

@@ShopifyHelpCenter yes when I get on to change themes it doesn’t have a upload button

Thanks for the additional context. The 'Upload zip file' button is located under the 'Theme library' section, and you'll see a button to 'Add theme' - shopify.link/lGvK. However, it's important to note that if your store is using the Starter plan, then you wouldn't be able to add or change themes as this plan only includes the Spotlight theme. That being said, if you need further assistance with uploading a theme, then feel free to get in touch with us via the Shopify Help Center - shopify.link/D8kd. Cheers!

Hi, there! For help with your payments please contact our support team through the Help Center: shopify.link/D8kd.

@@ShopifyHelpCenter ok I'll

Olá Lusmar! Que bom saber que esta se preparando para abrir uma empresa online! Não deixe de conferir as tutorias em português no nosso canal do UA-cam Shopify Brasil (shopify.link/7k7e). Além disso, confira esta página aqui (shopify.link/2VYN) com todos os recursos de aprendizado e suporte à sua disposição na Shopify.

I’m actually quite surprised how little love small biz owners get from Shopify. We need 10+ subscription apps to get low level functionality like a “free shipping bar, up/cross sell, or better bundles functionality. To begin with, small businesses just want their small biz to work and scale. Feels like we have to give a cut of our already small margins, all the way to the bank, to place the penny that is left.

Hey, Terry. Thanks for reaching out. Are you trying to refund a product subscription on your own store? Or, are you referring to a Shopify subscription for your store?

Hi there, Ashok. Thanks for reaching out to Shopify Support. To provide some clarification, Shopify is an e-commerce platform that enables merchants to manage their online businesses. However, it's important to note that Shopify does not conduct business on behalf of merchants. This means that Shopify does not oversee any aspects of the merchant's business, including orders, products, shipping, or day-to-day activities. Shopify provides the tools and infrastructure for merchants to run their businesses independently. That being said, if you received a damaged product from the seller, it is best to contact them directly. You can try replying to your order confirmation email, or locating any social media handles to contact them on their website.

Hey there! We understand you have a concern regarding your payouts. Please visit our Help Center (shopify.link/goV1) and start a chat with our AI assistant, so our support team can assist you with this.

Hi, Molaka! To confirm, your main menu navigation has disappeared? Could you advise if any changes have been made to your theme's code or any newly installed apps? Have you tried previewing your store in a fresh theme (shopify.link/ro00) to see if the main menu navigation is visible?

@@ShopifyHelpCenter Hi! Thanks so much for responding. I did and I still couldn't see it but I discovered I needed to update my theme. That did the trick.

Oh amazing! I'm glad you were able to get this resolved. Please don't hesitate to reach back out if you have any other questions or concerns. Take care! - Blair

Hi, Steve! Great question! Currently, there is no way to edit the order number/name of draft orders within the native Shopify platform. That being said, editing the order names (once they have been paid _or marked as pay later) can be doable by Hiring an Expert to make the coding change for you - shopify.link/RdA4